Terms of service

Terms of Service — Highline Ops Studio

Last updated: July 2026

Overview

Highline Ops Studio provides digital products, templates, systems, and operational tools designed to support small business operations. By purchasing from our store, you agree to the terms outlined below. These terms apply to all users of the site, including browsers, customers, and contributors of content.

Digital Products & Delivery

All Highline Ops Studio products are digital and delivered instantly after purchase. No physical items will be shipped. You will receive access to your files through the order confirmation page and via email immediately after checkout.

Because digital products cannot be “returned,” all sales are final.

License & Permitted Use

When you purchase a digital product from Highline Ops Studio, you are granted a non-exclusive, non-transferable license to use the product within your own business.

You may:

Use the templates, systems, and tools internally within your business
Customize Canva templates to fit your brand
Print or digitally store the files for personal business use

You may not:

Resell, redistribute, or share the files with others
Claim the templates or systems as your own intellectual property
Use the products to create new templates for resale
Provide the templates to clients as editable files

Violation of these terms may result in termination of your license and legal action.

Account Information & Accuracy

You agree to provide accurate, complete, and current information at checkout. Highline Ops Studio is not responsible for undelivered digital products due to incorrect email addresses or spam filtering.

Refunds & Cancellations

Because all products are digital and delivered instantly, all sales are final. We do not offer refunds, exchanges, or cancellations.

If you experience an issue accessing your files, we will ensure you receive the products you purchased. Please contact us through the Contact page for assistance.

Product Descriptions & Accuracy

We make every effort to accurately describe our products. However, we do not guarantee that all descriptions, images, or previews will display perfectly across all devices or browsers. If you have questions about what is included in a product, please review the product listing or contact us before purchasing.

Intellectual Property

All content on this site—including templates, systems, text, graphics, branding, and digital products—is the intellectual property of Highline Ops Studio. Unauthorized use, reproduction, or distribution is strictly prohibited.

Prohibited Activities

You agree not to use our products or website for any unlawful or unauthorized purpose. This includes attempting to interfere with the security or functionality of the site, copying content, or violating intellectual property rights.

Third‑Party Tools & Links

Some products include links to third‑party platforms such as Canva. Highline Ops Studio is not responsible for issues arising from third‑party services, outages, or account access.

Limitation of Liability

Highline Ops Studio is not liable for any damages arising from the use or inability to use our digital products, including but not limited to software compatibility issues, device limitations, or user error.